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All posts by Jody Pugh

Dr. Pugh and 30 Years of Dentistry

30 years!  That sounds like a long time but for those of you in your 50s or older, you know just how fast that time can fly by.  Today marks the 30 year anniversary of Dr. Pugh graduating from the University of Kentucky College of

Do I Really Need Dental X-rays?

Dental x-rays: necessary diagnostic or big fat profit center…who really knows?    As a dental practice manager and husband of the owner-doctor, I can assure you that I know the answer to this often-asked (or at least often-thought) question. In our day-to-day life in the dental

Do you have Stress at the Dental Office?

April is National Stress Awareness Month. It’s no secret that many people find going to the dentist stressful, so we want to talk about our approach to patients who may be feeling stress, fear, or anxiety when they come to our office for the first

What Is Our Secret Sauce?

Recently, on back-to-back days, patients pulled me aside and told me that we must have some “secret sauce” because of the experience they consistently have at the practice. We DO have a secret sauce, but we don’t really want it to be a secret, so we’re

Six Tips for Avoiding Toothaches

The dreaded toothache! I know it so well. The truth is that I’ve never actually had a toothache. However, I take all our office emergency calls at night and on weekends. More than anyone in our practice, I talk to people who are having a toothache

How to Get the Most Value in Dentistry

If you took a survey and asked people the first thing that comes to mind when they hear the word dentist, for some, it would be “expensive.” The truth is, dental work, such as crowns, root canals, and implants, does cost quite a bit of money. Many

Why Do Patients Love Coming to Our Practice?

Why in the world would anyone love coming to the dentist’s office? Do “love” and “dentist” even go together? This post is a treatise on who we are and what we do, and it’s the most important thing you will read on our website before becoming a new patient!  Hi, I’m Jody. Over the