Melanie and I have created an amazing dental practice. Every day, 21 people come to work because they WANT to work here. Our office culture is extraordinary. But why? Here’s just one of the many reasons (most of which have to do with Melanie). My
In 2003, Dr. Pugh and I sold her practice, sold our home, and moved to southwest Florida. The entire time we’ve lived here, there have always been people relocating here from out of state. We are a destination not just for tourists and snowbirds, but
In today’s world, we no longer open the yellow pages and look for a dentist, or any other business for that matter. Now, we ask our friends who they go to or ask Google. Either way, most of us, once we have been given the
Dental x-rays: necessary diagnostic or big fat profit center…who really knows? As a dental practice manager and husband of the owner-doctor, I can assure you that I know the answer to this often-asked (or at least often-thought) question. In our day-to-day life in the dental
April is National Stress Awareness Month. It’s no secret that many people find going to the dentist stressful, so we want to talk about our approach to patients who may be feeling stress, fear, or anxiety when they come to our office for the first
Recently, on back-to-back days, patients pulled me aside and told me that we must have some “secret sauce” because of the experience they consistently have at the practice. We DO have a secret sauce, but we don’t really want it to be a secret, so we’re
The dreaded toothache! I know it so well. The truth is that I’ve never actually had a toothache. However, I take all our office emergency calls at night and on weekends. More than anyone in our practice, I talk to people who are having a toothache
If you took a survey and asked people the first thing that comes to mind when they hear the word dentist, for some, it would be “expensive.” The truth is, dental work, such as crowns, root canals, and implants, does cost quite a bit of money. Many
Why in the world would anyone love coming to the dentist’s office? Do “love” and “dentist” even go together? This post is a treatise on who we are and what we do, and it’s the most important thing you will read on our website before becoming a new patient! Hi, I’m Jody. Over the
We hope that you and your family are doing well. This has been a most unusual time and we have all been through a lot over the last few weeks. Just like you, we are anxious to get back to our normal routines, which for
